Consumer Protection Act 2019 compliant refund policy. We want you to be completely satisfied with MyRaraha.
Last Updated: August 26, 2025
This refund policy is designed to comply with the Consumer Protection Act, 2019, and protects your rights as a consumer. You have the right to seek redressal through consumer forums if needed.
Full refund within 7 days of first subscription purchase, as per global consumer protection standards.
Refunds processed to original payment method - PayPal, Cards, Apple Pay, Google Pay.
Clear conditions, no hidden clauses. Consumer-friendly terms with legal compliance.
Under the Consumer Protection Act, 2019, and our commitment to customer satisfaction, we offer a 7-day money-back guarantee for first-time subscribers. If you're not completely satisfied with MyRaraha, you can request a full refund within 7 days of your initial purchase.
Premium Plan: $2.99/month
Full refund if cancelled within 7 days
Annual Plan: $19.99/year
Full refund if cancelled within 7 days
Important: The 7-day period starts from the date of successful payment, not from account creation or first login.
We may consider refunds outside the 7-day window for exceptional circumstances such as serious technical issues, billing errors, or situations covered under Consumer Protection Act provisions. Each case is reviewed individually.
Email support@myraraha.comwith subject: "Refund Request - [Your Order ID]"
For security, we may ask for additional verification such as last 4 digits of payment method or answers to security questions. This protects your account from unauthorized refund requests.
Processing Time: 2-3 business days for review and decision. You'll receive an email confirmation with the outcome and next steps.
Refund Timeline:
*Times may vary based on your bank's processing schedule
Cancel anytime to stop future charges. Access continues until period ends.
Get money back for unused service within 7-day window.
For annual plans beyond the 7-day window, we may offer pro-rated refunds in cases of: service deficiency, technical issues preventing usage, or other circumstances covered under Consumer Protection Act provisions. Each case is evaluated on its merits.
Immediate refunds considered for:
Under Consumer Protection Act 2019:
We believe in customer satisfaction. In exceptional circumstances beyond our standard policy, we may offer goodwill refunds or service credits. These are reviewed by our customer success team and decided on a case-by-case basis, considering factors like customer loyalty, genuine hardship, and the specific circumstances involved.
Email: support@myraraha.com
Subject: "Refund Request - [Order ID]"
Response Time: 2-3 business days
Processing Time: 3-7 business days after approval
📞 Phone: [To be added]
💬 WhatsApp: [To be added]
Hours: Mon-Fri, 9 AM - 6 PM IST
Priority: Premium subscribers
Grievance Officer: grievance@myraraha.com
Legal Team: legal@myraraha.com
Response Time: 15 days for grievances
Consumer Helpline: Available 24/7
Dispute Resolution: File complaints as per Consumer Protection Act 2019
Registered Office: MyRaraha Technologies Inc., Wilmington, Delaware, USA
Alternative Dispute Resolution: Mediation available upon request
Consumer Forum: Applicable as per user jurisdiction
This policy is regularly reviewed to ensure compliance with international consumer protection standards, data protection regulations, and applicable laws. Any conflicts between this policy and consumer protection laws will be resolved in favor of consumer rights.
This refund policy complies with international consumer protection standards including:
For more information, please review our related policies: