Legal agreement governing the use of MyRaraha platform
Effective Date: 26 August 2025
Last Updated: 26 August 2025
Governing Law: International Commercial Law
Jurisdiction: Delaware, United States
Service Provider Information
Company: MyRaraha Technologies Private Limited
Registration: Incorporated under Companies Act, 2013
CIN: [To be updated upon incorporation]
Registered Office: [Address to be updated]
Email: legal@myraraha.com
Grievance Officer: grievance@myraraha.com
1. Acceptance of Terms
These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "You") and MyRaraha Technologies Private Limited ("MyRaraha", "Company", "We", "Us", "Our") regarding your use of the MyRaraha resume building platform and related services.
By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
1.1 Legal Capacity
You must be at least 18 years old and legally capable of entering into contracts under applicable law
If accessing on behalf of an organization, you warrant authority to bind that entity
You represent that all information provided is accurate and complete
You agree to update information as necessary to maintain accuracy
1.2 Agreement Hierarchy
These Terms incorporate by reference:
Privacy Policy (data protection and processing)
Cookie Policy (tracking and analytics)
Refund Policy (payment and cancellation terms)
Acceptable Use Policy (service usage guidelines)
2. Service Description
2.1 Platform Overview
MyRaraha is a Software-as-a-Service (SaaS) platform providing resume building and career development tools designed for the global job market. Our platform enables users to create, edit, and export professional resumes optimized for Applicant Tracking Systems (ATS).
✅ Free Services
Account creation and profile management
Resume builder with basic templates
Real-time preview and editing
Basic ATS optimization tips
Cloud storage for resume data
Mobile-responsive interface
💳 Premium Services
PDF and Word format downloads
Premium resume templates
Advanced ATS optimization
Cover letter builder
LinkedIn profile optimization
Priority customer support
2.2 Service Limitations
Services are provided "as-is" without guarantee of employment outcomes
Platform availability is subject to maintenance windows and technical issues
Free accounts limited to preview functionality for downloads
Premium features require active subscription
Data storage subject to fair use policies
3. User Accounts & Registration
3.1 Account Creation Requirements
Age Requirement: You must be at least 18 years old to create an account
Accurate Information: Provide true, accurate, current, and complete information
Valid Email: Use a valid email address that you have access to
Strong Password: Create a secure password and keep it confidential
One Account Per Person: Maintain only one active account per individual
Regular Updates: Keep your account information current and accurate
3.2 Account Security & Responsibilities
Your Responsibilities:
Safeguard your login credentials and never share them
Notify us immediately of any unauthorized access or security breach
Log out from shared or public devices after use
Monitor your account for suspicious activity
Accept full responsibility for all activities under your account
3.3 Account Termination
We may suspend or terminate your account if:
You violate these Terms or our policies
You provide false or misleading information
Your account is used for fraudulent or illegal activities
You create multiple accounts to circumvent limitations
You engage in activities that harm our service or other users
You may delete your account at any time through account settings. Upon deletion, your data will be permanently removed as per our Privacy Policy.
4. Subscription & Payment Terms
4.1 Pricing Structure
🆓 Free Plan
Unlimited resume creation and editing
Basic templates
Real-time preview
Cloud storage
Limitation: No downloads
💳 Premium Plan
Monthly: $2.99/month - First month FREE!
Annual: $29.99/year - Save 17%
All free features plus downloads
Premium templates
Advanced ATS optimization
Priority support
4.2 Payment Terms
All prices are in USD and include applicable taxes as per local regulations
Payment Methods: Credit/Debit cards, PayPal, Apple Pay, Google Pay, Bank transfers
Currency: USD for all customers globally
Tax Invoice: Provided for all transactions as required by local law
4.3 Subscription Management
Cancellation: Cancel anytime through account settings
Service Period: Access continues until end of paid period
Downgrade: Automatic downgrade to free plan after cancellation
Upgrade: Immediate access to premium features upon payment
Price Changes: 30-day notice for any price modifications
4.4 Refunds & Consumer Rights
Consumer Protection Act 2019 Compliance:
7-Day Refund Window: Full refund within 7 days of first purchase
Service Defects: Refund for technical issues preventing service use
Unauthorized Charges: Full refund for fraudulent transactions
Billing Errors: Immediate correction and refund if applicable
For detailed refund conditions and process, see our Refund Policy.
5. User Content & Intellectual Property
5.1 Your Content Ownership
You retain complete ownership of all resume content, personal information, and data you create or upload
Full Ownership: All resume content, career information, and personal data belongs to you
No Platform Claims: We do not claim any ownership rights to your content
Export Rights: Download and use your content anywhere without restriction
Deletion Rights: Delete your content permanently at any time
5.2 Limited Service License
To provide our services, you grant us a limited, non-exclusive, revocable license to:
Store your content on our secure servers
Process and format your content for resume generation
Display your content to you within the platform
Create PDF/Word exports when requested
Backup your content for data protection
Important: This license is solely for providing services to you. We never share, sell, or use your content for any other purpose without explicit consent.
5.3 Platform Intellectual Property
Templates: Resume templates are our proprietary designs
Software: Platform code, algorithms, and features are our intellectual property
Branding: MyRaraha name, logo, and branding elements are protected
Content Database: Skills, keywords, and optimization data are proprietary
5.4 Content Standards & Prohibited Content
You agree not to upload content that:
❌ Prohibited Content:
False or misleading information
Discriminatory or offensive content
Copyrighted material without permission
Personal information of others
Malicious code or links
⚖️ Legal Violations:
Content violating applicable international laws
Fraudulent qualifications or experience
Hate speech or harassment
Privacy violations
Security threats or malware
5.5 Content Moderation
We reserve the right to review content for compliance
Violating content may be removed without notice
Repeated violations may result in account termination
Users can report inappropriate content through our support system
6. Acceptable Use Policy
6.1 Permitted Uses
✅ You may use our service to:
Create professional resumes for job applications
Store and manage multiple resume versions
Export resumes for personal use
Access templates and optimization tools
Receive customer support and assistance
6.2 Prohibited Activities
🚫 Technical Violations:
Attempting to gain unauthorized access to systems or data
Using automated tools, bots, or scrapers
Reverse engineering or decompiling our software
Introducing viruses, malware, or harmful code
Overwhelming servers with excessive requests
⚠️ Service Abuse:
Creating multiple accounts to circumvent limitations
Sharing account credentials with others
Reselling or redistributing our services
Commercial use beyond intended scope
Interfering with other users' experience
⚖️ Legal Violations:
Using service for illegal activities under applicable law
Violating intellectual property rights
Fraudulent or deceptive practices
Harassment or threatening behavior
Privacy violations or unauthorized data collection
Termination: Permanent account closure for serious violations
7. Intellectual Property Rights
7.1 MyRaraha's Intellectual Property
MyRaraha owns all intellectual property rights in the platform, including:
🎨 Design Assets:
Resume templates and layouts
User interface design
Graphics, icons, and imagery
Color schemes and typography
Branding elements
💻 Technical Assets:
Source code and software
Algorithms and methodologies
Database structures
API interfaces
ATS optimization logic
7.2 Trademark Protection
"MyRaraha" name, logo, and associated marks are trademarks of MyRaraha Technologies Private Limited. Unauthorized use is prohibited under the Trade Marks Act, 1999.
7.3 Copyright Compliance
DMCA Process: We respond to copyright infringement claims under applicable law
Original Content: Ensure all uploaded content is original or properly licensed
Fair Use: Respect fair use limitations for copyrighted materials
Attribution: Provide proper credit when using others' work
7.4 User Feedback & Suggestions
Feedback License Agreement:
By providing feedback, suggestions, or ideas, you grant us a perpetual, royalty-free license to use, modify, and implement such feedback to improve our services. We appreciate your input and may recognize valuable contributions publicly (with your permission).
8. Privacy & Data Protection
Your privacy is paramount to us. Our comprehensive privacy practices are governed by ourPrivacy Policy, which forms an integral part of these Terms.
🔒 Data Protection Compliance:
International data protection and privacy laws
Personal Data Protection Bill readiness
GDPR compliance for EU users
Consumer Protection Act 2019
👤 Your Rights:
Access your personal data
Correct inaccurate information
Delete your data
Export your data
Withdraw consent
8.1 Key Privacy Commitments
Data Minimization: We collect only necessary information for service provision
Secure Storage: AES-256 encryption and secure cloud infrastructure
Limited Sharing: Data shared only with essential service providers
User Control: You control what data we collect and how it's used
Transparency: Clear information about data practices and third parties
Data Security: Industry-standard encryption and protection
Customer Support: Response within 24-48 hours
Platform Performance: Optimized loading times and responsiveness
9.2 Service Disclaimers
Important Disclaimers:
No Employment Guarantee: Using our service does not guarantee job placement or career success
"As-Is" Service: Service provided without warranties beyond what's legally required
Third-Party Dependencies: Some features rely on external services beyond our control
Content Accuracy: Users responsible for accuracy of their resume content
9.3 Limitation of Liability
Liability Limits (As Permitted by Law):
Maximum Liability: Limited to amount paid for service in past 12 months
Excluded Damages: No liability for indirect, consequential, or punitive damages
Force Majeure: Not liable for delays due to circumstances beyond our control
User Error: Not responsible for user mistakes or misuse of platform
9.4 Consumer Protection Act Compliance
Consumer Rights Protected: Nothing in these terms limits your rights under the Consumer Protection Act, 2019. In case of deficiency in service, consumers have the right to seek redressal through appropriate consumer forums.
10. Indemnification
10.1 User Indemnification Obligations
You agree to defend, indemnify, and hold harmless MyRaraha Technologies Private Limited, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:
Terms Violation: Your breach of these Terms or any referenced policy
Content Issues: Your content violating third-party rights or applicable laws
Misuse: Your unauthorized or improper use of the service
False Information: Providing false, misleading, or fraudulent information
Legal Violations: Your violation of any applicable law or regulation
Third-Party Rights: Infringement of intellectual property or privacy rights
10.2 Indemnification Process
Claims Procedure:
1.We will promptly notify you of any claim requiring indemnification
2.You will assume control of the defense and settlement
3.We reserve the right to participate in defense at our own expense
4.No settlement without our written consent
11. Account Termination
11.1 Termination by User
Your Right to Cancel:
Cancel subscription anytime through account settings
Delete account and data permanently
Download data before account deletion
Access continues until end of paid period
11.2 Termination by MyRaraha
We may suspend or terminate your account, with appropriate notice where required by law, for:
⚠️ Immediate Termination:
Fraudulent or illegal activities
Security threats or attacks
Violation of payment terms
Severe policy violations
⏰ Notice-Based Termination:
Material breach of Terms (7-day notice)
Repeated minor violations (30-day notice)
Non-payment of fees (15-day notice)
Service discontinuation (90-day notice)
11.3 Effects of Termination
Upon Account Termination:
Immediate: Access to service terminates
30 Days: Data available for download (unless terminated for cause)
60 Days: Complete data deletion from all systems
Legal Records: Retained as required by law
Payment Obligations: Continue for completed billing periods
11.4 Survival of Terms
The following sections survive termination: Payment obligations, Intellectual Property, Indemnification, Limitation of Liability, Governing Law, and Dispute Resolution.
12. Modifications to Terms
12.1 Amendment Process
We may modify these Terms to reflect changes in law, our services, or business practices. When we make changes, we will follow this process:
1
Draft & Review
Legal team reviews proposed changes for compliance
2
User Notification
Email notice and platform notification sent to all users
3
Review Period
30-day period for users to review changes
4
Implementation
Changes take effect after review period
12.2 Types of Changes
✅ Minor Changes:
Clarifications and corrections
Contact information updates
Non-substantive modifications
Effective immediately with notice
⚠️ Material Changes:
Pricing or payment terms
Service features or limitations
User rights and obligations
30-day advance notice required
12.3 Your Options
When Terms Are Updated:
Accept: Continue using the service under new terms
Reject: Cancel your account before changes take effect
Contact: Reach out with questions or concerns about changes
Export: Download your data before deciding
13. Governing Law & Jurisdiction
13.1 Applicable Law
These Terms are governed by and construed in accordance with Delaware state law and applicable international commercial law:
Delaware General Corporation Law
International contract law principles
Consumer Protection laws (as applicable)
Data protection and privacy regulations
International commercial law standards
13.2 Jurisdiction & Venue
Primary Jurisdiction: Delaware State Courts, United States
Consumer Disputes: Local consumer forums as per Consumer Protection Act
Alternative Jurisdiction: User's place of residence for consumer matters
International Users: Delaware jurisdiction applies unless local law requires otherwise
13.3 Language & Interpretation
Official Language: English version of Terms is authoritative
Translation: Translations provided for convenience only
Interpretation: Governed by Delaware and international commercial legal principles
Severability: Invalid provisions do not affect remainder of Terms
14. Dispute Resolution
14.1 Amicable Resolution
We encourage users to first attempt resolving disputes through our customer support system. Most issues can be resolved quickly through direct communication.
Resolution Process:
1
Contact customer support with detailed complaint
2
Internal review and response within 15 days
3
Escalation to management if unresolved
4
Final resolution attempt within 30 days
14.2 Arbitration Agreement
Binding Arbitration:
Arbitration Rules: Arbitration and Conciliation Act, 2015
Arbitrator: Single arbitrator appointed by mutual consent
Seat: Wilmington, Delaware, United States
Language: English
Costs: As determined by arbitrator
14.3 Consumer Protection Rights
Consumer Rights: Nothing in this section affects your rights under the Consumer Protection Act, 2019. Consumers may file complaints with appropriate consumer forums regardless of arbitration clauses.